This video is a segment from a longer video created for a client who wanted to on-board their new employees with a consistent message about the culture and expectation of the organization.

Bill talks about the need to create outstanding experiences if you want to differentiate from the competition. Simply meeting expectations is not enough to build loyalty.

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Bill provides world class executive consulting, dynamic keynote presentations, transformative workshops and high stakes facilitation. Bill is a Professional member of the National Speakers Association (NSA), Canadian Association of Professional Speakers (CAPS) and the Global Speakers Federation (GSF).

Click here to find out how Bill can get your team Fired Up & Focused and help you push beyond the norm and achieve desired outcomes.