This video is a segment from a longer video created for a client who wanted to on-board their new employees with a consistent message about the culture and expectation of the organization. Bill talks about the importance of hiring for character/attitude first -- then training to achieve the necessary skills or competence.
Bill’s keynote address was a high point of our Annual Conference . It was surprising, funny and inspirational, but he also challenged assumptions that resulted in fresh, actionable ideas that are building stronger teams and creating loyal customer relationships.Nelson Lang, Founder Pita Pit International
Bill did a fantastic job at our conference. He was very upbeat and his presentation was relevant to my job. I will remember key points discussed and share them for years to come.Chris Settimi, Franchisee/Owner Pita Pit Canada
Attending a corporate conference where Bill’s presentation was a major part, in one simple, relevant and easy to understand example, he convinced me that performance in business is not a differentiator, but simply an expectation. He shared his strategy for generating loyalty and how the absence of those steps can lead to an easy road of ruin. I gladly look forward to our next meeting!Peter Sintic, Owner Net Positive Financial
Bill voiced a dilemma I was going through as a manager and I knew what I had to do for my team before I left his session.Odette Nader Dancap Productions
Bill’s presentation changed the way that I think about my customers and the way we approach customer service. It helped my business tremendously!
Serafino Iantorno, Agent State Farm
I recommended Bill for an important client's annual conference in 2011 and they were "blown away" (their words). In the post-event feedback, his sessions scored at the top of the list of what attendees had enjoyed most -- and they brought him back for 4 consecutive years.Libby Lucas Lucas Creative Services
Bill Hogg was one of the highest rated speakers and the speaker most requested for a return engagement at our annual conference. He communicated sophisticated leadership and management concepts in a way that was easily understood and could be put into practice.Jena L. Hoffman, President & CEO International Ticketing Association (INTIX)
A very inspiring seminar with lots of great & real tips that you can start using immediatelyScott Gainsburg, VP Visitor Service & Volunteers Luminato
Bill’s message was powerful, simple and to the point. He has a great presence on stage which kept everyone engaged and I left with a strengthened resolve to implement the strategies he discussed. I would definitely recommend Bill if you need a crucial message delivered with clarity and passion.William Eden Eden Concessions Ltd.
Bill has the answers, don’t be afraid to ask him the questions.Reynaldo deGuzman, President Ontario Professional Ticketing Association