If a live session is what you need, Bill ensures that there is never a dull moment where he is involved. Bill translates experience and insight into inspiring, meaningful, relevant and practical keynotes and presentations.

Bill understands the principles that drive customer satisfaction and loyalty -- that grow sales and increase profits. He communicates these principles with clarity and understanding. By drawing on real-life experience, his message is inherently credible.

Bill will invest his time and energy to understand your goals to tailor his presentations and programs to your needs and deliver an outstanding experience to your audience. 

Bill can help you to: 

• set a tone for your meeting or event 
• focus on values and relationships 
• invigorate your audience 
• renew passion and commitment in your audience 
• help people embrace change 
• instil and renew purpose 
• link values to behaviour 
• help people to understand and to change organizational cultures 

Bill is also a truly engaging individual – people stop and listen when he talks, and remember the message long after the conversation has ended.

Bill works with you to customize his message to reflect your needs. His programs focus on your desired outcomes based on your real-life issues.

LEADER OF THE PACK

What you Need to Win the Race
Your customer relationships are your only sustainable competitive advantage for growth and profitability but the brutal truth is that 75% of your customers would gladly do business with your competition. How do you set yourself apart in a cutthroat business environment where consumer loyalty has gone out the window? Bill shares proven principles that accelerate continuous improvement and unlock the secrets of customer loyalty and profitability.

IN YOUR DREAMS

Mission Critical Tactics to Fire Up Your People
Less than 30% of your employees are engaged in their work. People quit, but don't leave -- creating declining performance and productivity. The good news is that they aren't any happier with the situation than you are. Bill shares real life tactics and bullet-proof systems that empower teams with purpose and inspire and reward high impact performance and productivity. He shares the keys to igniting a passionate high performance culture that wins rave reviews from employees, customers and clients and exists only in your dreams -– and theirs!

HEART OF A LION

The Essential Qualities of Courageous Leaders
Today, more than ever, we need courageous leaders with heart -- in business, schools, and communities; leaders who empower others to reach heights they never thought possible. Bill shares observations gained consulting to Fortune 500 and entrepreneurial organizations, public sector and politics. The essential leadership qualities are the same -- and more relevant today than ever.

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More than a keynote... let Bill give you a complete program!

Bill is often asked to augment his keynotes with a break-out, or deliver a second program/workshop at the same Conference to increase the impact of his powerful message. There is a savings on fees and on travel expenses, which are always a welcome benefit.