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| About Us |
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Our Mission:To measurably improve bottom line results by bringing focus and clarity to how leaders challenge, influence and inspire their teams to achieve higher performance and productivity. Our Values:Passionate: We are committed to stimulating, motivating and inspiring change with energy and enthusiasm. Proactive: We are responsive to your needs; resourceful in our solutions; purposeful in our results. Practical: We apply cost effective methods that are proven, easy to implement and deliver a predictable outcome. Partners: We are a valued resource who believes your self-directed growth is the path to our success. Bill Hogg:Performance Excelerator | Leadership Expert| Professional Speaker
Bill is recognized as the Performance Excelerator™ because of his uncanny ability to create profound change and deliver extraordinary results with the most demanding organizations. He works with senior leadership teams to navigate change and transform organizations into high performance, customer-focused cultures that deliver exceptional customer service and excelerate performance and productivity with leaders and employees. As a senior executive with over 25 years experience, he has worked with national and international clients that include; The Bay, InBev (world's largest brewer - owners of Labatt, Anheuser Busch and brands such as Bass, Becks and Stella Artois), Lever Canada, Lexus automobiles, McNeil Consumer Products, Ontario Place, Procter & Gamble, State Farm Insurance and the Province of Ontario.Bill is passionate about results and works only with clients who share that passion -- ready to take steps to achieve immediate, significant and continuous improvement. By drawing on real-life experience, his message is inherently credible and incorporates practical applications that change attitudes and behaviours. Whether working with boards or operations teams and employees, his no-excuse approach breaks down the silos and gains consensus and clarity throughout the organization -- which inspires behaviour change and ultimately drives transformation across the organization. Bill provides dynamic keynote presentations, transformative workshops, and world class executive consulting.Click here to request more information on how we can help. To download a PDF of Bill's Biography, click here. About Bill Hogg & Associates:In 1993, Bill started one of the first “virtual” advertising agencies of the 90’s, utilizing senior level freelance colleagues to work directly with senior marketers and provide multi-discipline marketing expertise without the overhead and layers so often criticized in our industry press. Today, our focus is the critical role of customer service and the people who deliver that service experience as a competitive advantage. We work with clients to activate an engaged “customer-focused” culture that fosters and rewards exceptional performance and productivity -- that differentiates their customer service and stimulates customer advocacy based on an intentional and repeatable Branded Customer Experience (BCE). We work with clients to define, clarify and formalize their Vision, Mission and Values leading to a customer-focused roadmap for your organization that stimulates customer advocacy and drives business growth through customer acquisition and retention based on an exceptional Customer Service Experience. We offer extensive channel experience drawing from a deep pool of talented professionals so each program is tailored to meet the specific needs of our clients, whether in-person, online, telephone or direct mail/email.
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905-841-3191
