VIDEO: Bill Talks About Expectations

This video is a segment from a longer video created for a client who wanted to on-board their new employees with a consistent message about the culture and expectation of the organization. Bill talks about the role of expectations and how they convert into behaviours...

VIDEO: Leadership Speaker Preview

Check out this video that provides a glimpse of Bill in action. Senior leaders hire Bill to help individuals and organizations navigate change and achieve next level performance — to improve passion, productivity and performance with people — and bottom...
10 Tips to Keep your Team Positive and Engaged

10 Tips to Keep your Team Positive and Engaged

Your sales and customer service team are the primary customer contact for every business. What does their attitude say about your company? If some of your team are not communicating the message you want, here are 10 questions to ask yourself to ensure they stay positive, focused on message and deliver an exceptional customer service experience.

Leadership Development: 5 Special Qualities Shared By Courageous Leaders

Leadership Development: 5 Special Qualities Shared By Courageous Leaders

There are many different aspects that make up the complex psyche of a true leader who passionately strives for success for both themselves and others. A leader has so many special qualities that it’s inspirational when you work with them. They possess an invisible aura that radiates confidence and challenges everyone around them to achieve greater heights than they would have ever dared to try before.