Bill’s presentation changed the way that I think about my customers and the way we approach customer service. It helped my business tremendously!

Recently I had the pleasure of listening to Bill’s presentation at our annual CAFE Convention in Calgary. It was humorous but yet very informative and enlightening. The information was diversified for all walks of life and will suit all demographics of the workplace. I would strongly recommend Bill as a Speaker at any function.

A very inspiring seminar with lots of great & real tips that you can start using immediately

Bill voiced a dilemma I was going through as a manager and I knew what I had to do for my team before I left his session.

Bill’s keynote address was a high point of our Annual Conference . It was surprising, funny and inspirational, but he also challenged assumptions that resulted in fresh, actionable ideas that are building stronger teams and creating loyal customer relationships.

Attending a corporate conference where Bill’s presentation was a major part, in one simple, relevant and easy to understand example, he convinced me that performance in business is not a differentiator, but simply an expectation. He shared his strategy for generating loyalty and how the absence of those steps can lead to an easy road of ruin. I gladly look forward to our next meeting!

My colleagues across Canada felt that these events were the most engaging sessions they have ever taken part in.

Bill manages to get buy-in and agreement in a fun, open & inclusive manner.

You were one of our highest rated speakers at the national conference. Feedback on your session was very positive -- the content was relevant, actionable and delivered in a fresh, fun and provocative style that kept the audience engaged and entertained. In fact, your session created enough buzz with attendees that we chose to use the session simulcast in our promotion for this year’s conference as an example of the type of speakers and sessions attendees can expect.

Bill’s message was powerful, simple and to the point. He has a great presence on stage which kept everyone engaged and I left with a strengthened resolve to implement the strategies he discussed. I would definitely recommend Bill if you need a crucial message delivered with clarity and passion.