innovation | Bill Hogg

VIDEO: The Importance Of Being Innovative

Bill talks about the importance of innovation in building differentiation into the customer experience when building loyal customer relationships. Exceptional customer relationships are not based on spending more money — but providing more value. This video is a...

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Testimonials

I recommended Bill for an important client's annual conference in 2011 and they were "blown away" (their words). In the post-event feedback, his sessions scored at the top of the list of what attendees had enjoyed most -- and they brought him back for 4 consecutive years.

libby-lucas

Lucas Creative Services

Bill Hogg was one of the highest rated speakers and the speaker most requested for a return engagement at our annual conference. He communicated sophisticated leadership and management concepts in a way that was easily understood and could be put into practice.

jena-l-hoffman

President & CEO, International Ticketing Association (INTIX)

My colleagues across Canada felt that these events were the most engaging sessions they have ever taken part in.

kurtis-graham

Retail Engagement, RBH Inc.

Bill voiced a dilemma I was going through as a manager and I knew what I had to do for my team before I left his session.

odette-nader

Dancap Productions

Attending a corporate conference where Bill’s presentation was a major part, in one simple, relevant and easy to understand example, he convinced me that performance in business is not a differentiator, but simply an expectation. He shared his strategy for generating loyalty and how the absence of those steps can lead to an easy road of ruin. I gladly look forward to our next meeting!

peter-sintic

Owner, Net Positive Financial

Bill’s presentation changed the way that I think about my customers and the way we approach customer service. It helped my business tremendously!

serafino-iantorno

Agent, State Farm

Bill’s message was powerful, simple and to the point. He has a great presence on stage which kept everyone engaged and I left with a strengthened resolve to implement the strategies he discussed. I would definitely recommend Bill if you need a crucial message delivered with clarity and passion.

william-eden

Eden Concessions Ltd.

Bill manages to get buy-in and agreement in a fun, open & inclusive manner.

eamonn-ologhlin

Canadian National Exhibition

Bill did a fantastic job at our conference. He was very upbeat and his presentation was relevant to my job. I will remember key points discussed and share them for years to come.

chris-settimi

Franchisee/Owner, Pita Pit Canada

A very inspiring seminar with lots of great & real tips that you can start using immediately

scott-gainsburg

VP Visitor Service & Volunteers, Luminato