Leadership Skills: 5 Ways To Ignite Passion In Your Team

Leadership Skills: 5 Ways To Ignite Passion In Your Team

True leaders have the innate ability to motivate staff to achieve better results. Leading with a passion is what separates great leaders from the “wannabees.” Some people come to work every day, do their job and then go home. Their heart isn’t really in it, but they need the money, so they see their job simply as a means to an end — money. So how do you inspire your team to deliver superior results? Here are five ways to ignite the passion in your team.

10 Tips for Impeccable Customer Service and Repeat Customers

10 Tips for Impeccable Customer Service and Repeat Customers

Every business claims they focus on customer service and offer the best to their clients. However, how many really do? If you want to be able to stand out from the crowd and offer truly great customer service instead of just empty promises, here are ten great tips that will help.

5 Tips To Create More Powerful Employee Engagement

5 Tips To Create More Powerful Employee Engagement

An engaged workforce is a productive one. Here are 5 tips for creating more powerful employee engagement in your organization: 1.Clarify what’s expected of employees It’s essential that your team members know what’s expected of them. When they start, generally they’re...

VIDEO: Bill Talks About Expectations

This video is a segment from a longer video created for a client who wanted to on-board their new employees with a consistent message about the culture and expectation of the organization. Bill talks about the role of expectations and how they convert into behaviours...