Bill understands the difference between Public & Private Sector Environments
Bill has served as both an elected politician and at the highest levels of Provincial government. This dual experience at the highest levels of public service gives him a unique perspective of the challenges facing public sector organizations.
He brings this experience to life with real examples of dealing with the unique challenges of a public service environment.
Bill promoted the brand internally and externally on behalf of the organization in a highly motivating and engaging manner.
Bob Stark, CEO/Deputy Minister
ServiceOntario, Government of Ontario
Bill did a great job delivering customer service training to our seasonal staff and is now working with Exhibition Place to integrate customer service into all its year-round business. He “gets it” and has a remarkable ability to connect in a meaningful way with all staff, including teenagers (there’s a challenge for you).
David Bednar, General Manager
CNE | Canadian National Exhibition
Bill, you knocked it out of the park! It was truly impressive how you were able to use relatable real-world stories to distill complex concepts into tangible, manageable components – and then engage our team of 100+ in a thought-provoking discussion which generated actionable ideas we can implement immediately.
Mike Temple, Regional Director, EA | Program Delivery Coordinator
Ministry of Advanced Education & Skills Development, Government of Ontario