Bill’s keynote address was a high point of our Annual Conference . It was surprising, funny and inspirational, but he also challenged assumptions that resulted in fresh, actionable ideas that are building stronger teams and creating loyal customer relationships.

I recommended Bill  for an important client's annual conference in 2011 and they were "blown away" (their words). In the post-event feedback, his sessions scored at the top of the list of what attendees had enjoyed most -- and they brought him back for 4 consecutive years.

A very inspiring seminar with lots of great & real tips that you can start using immediately

Bill’s message was powerful, simple and to the point. He has a great presence on stage which kept everyone engaged and I left with a strengthened resolve to implement the strategies he discussed. I would definitely recommend Bill if you need a crucial message delivered with clarity and passion.

Bill’s presentation changed the way that I think about my customers and the way we approach customer service. It helped my business tremendously!

Bill did a fantastic job at our conference. He was very upbeat and his presentation was relevant to my job. I will remember key points discussed and share them for years to come.

You were one of our highest rated speakers at the national conference. Feedback on your session was very positive -- the content was relevant, actionable and delivered in a fresh, fun and provocative style that kept the audience engaged and entertained. In fact, your session created enough buzz with attendees that we chose to use the session simulcast in our promotion for this year’s conference as an example of the type of speakers and sessions attendees can expect.

Attending a corporate conference where Bill’s presentation was a major part, in one simple, relevant and easy to understand example, he convinced me that performance in business is not a differentiator, but simply an expectation. He shared his strategy for generating loyalty and how the absence of those steps can lead to an easy road of ruin. I gladly look forward to our next meeting!

Bill has the answers, don’t be afraid to ask him the questions.

My colleagues across Canada felt that these events were the most engaging sessions they have ever taken part in.