Leadership Skills: 5 Key Ingredients of Courageous Leaders

Leadership Skills: 5 Key Ingredients of Courageous Leaders

A great leader knows how to get the best out of their people. Through strong, clear guidance, they enable others to walk tall and achieve success in many ways. Courageous leaders are inspirational. That isn’t their ambition. It’s simply a positive by-product of their character and powerful work ethic. By following the example a good leader sets, others can also achieve the same results.

VIDEO: Bill Talks About Character Vs. Competence

This video is a segment from a longer video created for a client who wanted to on-board their new employees with a consistent message about the culture and expectation of the organization. Bill talks about the importance of hiring for character/attitude first —...
15 Tips that Excelerate Performance

15 Tips that Excelerate Performance

Developing loyal customers begins with developing a team who understand the importance of customer-focused service and care about the total customer experience. A key building block of developing high performance employees is recognizing the behaviours that you want...
4 Important Reasons A Leader Embraces Change

4 Important Reasons A Leader Embraces Change

As discussed in May, a leader has an entirely different vision to that of a manager. Managers fear change because it upsets their carefully structured way of life — while leaders embrace change because they know that change leads to new ways of growth and accomplishment.