Leader of the Pack


5 Essential Elements of a High Performing Organization

Your only sustainable competitive advantage for growth and profitability is your people – but less than 30% of your employees are engaged. People quit, but don’t leave – creating declining performance and productivity.

The good news is that they aren’t any happier with the situation than you are.

In this keynote, Bill covers proven principles, real-life tactics and bullet-proof systems that empower teams and ignite a passionate high performance culture that wins rave reviews from employees, customers and clients and exists only in your dreams – and theirs!


 Customized for: Associations | Franchisees | Private Sector | Public Sector


Kickass Keynotes

  • Fired Up and Focused
  • Satisfied Customers Are Killing Your Business
  • Heart of a Lion
  • Beyond the Keynote
You were one of our highest rated speakers at the national conference. The content was relevant, actionable and delivered in a fresh, fun and provocative style that kept the audience engaged and entertained.

In fact, your session created enough buzz with attendees that we chose to use the session simulcast in our promotion for this year’s conference as an example of the type of speakers and sessions attendees can expect. You are a true professional and an absolute pleasure to work with. I look forward to having the opportunity to work with you again.

Gail McHardy

Director, Conference and Events, CSAE | Canadian Society of Association Executives


  • Discover the principles that drive customer-focus throughout the organization and deliver a customer experience that exceeds expectations
  • Importance of clarity to ensure alignment
  • Building a community based on character versus competence
  • Discover the ultimate Performance Excelerator
  • Building accountability into your organizational DNA
Bill voiced a dilemma I was going through as a manager and I knew what I had to do for my team before I left his session.
Odette Nader

Dancap Productions